Websites compete in a brutal Darwinian struggle for eyeballs and clicks: adapt or die is an understatement. Every few years users get “upgraded” whether they want it or not. Generally things move in a better direction. Even twenty-something web programmers aren’t completely stupid but setbacks and complete disasters are not uncommon.
My relationship with SmugMug started about five years ago when my Flickr account was suddenly declared “mature” by some faceless administrative ape that couldn’t tell the difference between innocent nudes and pornography. I was so incensed I sent Flickr administrators a message they couldn’t ignore. I painstakingly deleted all my images, mass deletion was oddly not supported by the Yahoo’s that ran the joint, and dropped my account. How’s that for maturity? I consider it my sacred duty to punish companies that screw customers. After dumping Flickr I searched around and found SmugMug.
There were things I liked and didn’t like about SmugMug. SmugMug did a better job of displaying images than Flickr and you could select your own damn background color. On the downside, SmugMug has more of an empty art museum vibe than Flickr’s busy social whorehouse milieu. For a few days I missed complete morons dropping snide asides on my pictures. The only comments I get on SmugMug come from family members and energetic strangers that find something they like enough to breach SmugMug’s spam fortifications. The silence is welcome. This is an art museum after all.
SmugMug offers a number of account types. I am a “power” user. A power account falls between basic and pro accounts. This account differentiation makes sense. SmugMug users fall into three classes.
- Basic: plain folks that want a no fuss picture website.
- Power: nondelusional keen photographers.
- Pro: delusional “serious” photographers.
Only paparazzi, porn, wedding, fashion, sports and National Geographic photographers are making any money taking pictures these days. If you don’t fall into any of these classes my guess is that you are spending more on photography than you are making. SmugMug harbors many photographers attempting to sell their pictures. I would never buy a picture nor would I expect to sell one. I see many shots on sale that aren’t as good as many I’ve made for free. There are billions of cameras in the wild these days. Photography is not exempt from the law of supply and demand. When the supply is nearly infinite what do you expect the price to be? This is why newspapers are laying off staff photographers and small photography studios have mostly gone out of business. As a keen amateur photographer this saddens me but as a right-wing libertarian death beast it warms my dark evil heart that most of the “photographers” being discarded are rent seeking nitwits playing Henri Cartier-Bresson. Still photography is no longer a viable personal business! We’re deep into another age people. Now that you see where I’m coming from let’s get on with what’s good and bad about the new SmugMug.
Let’s start with the good stuff:
- Stretchy layouts: The new website does a better job of automatically adapting to a variety of display devices. I’ve browsed my own site on phones, tablets, laptops and giant desktop displays. It looks OK on all of them and great on tablets and laptops.
- Better overall site organization: The new site organizer is a significant improvement on older methods and allowing deeper directory paths will be appreciated by many.
- An improved and better integrated mapping facility: Displaying geotagged images on old SmugMug was somewhat jarring. The control was clunky and it didn’t match your site design. The new control adapts to your layout and “circle” area browsing is slick and intuitive.
Now for the dark side:
- Website migration has hiccups: My site has over two thousands images. I didn’t expect the migration to the new layout to be without problems and it wasn’t. For me the biggest problem was the handling of keywords. The new site does not properly display keyword strings if the “;” delimiter is used. I have thousands of pictures with “keywords” like:
The “;” character delimits separate words. It should be displayed like:
5x5 | capillary | glass | microscope | polywater | ultra
When you click on the “;” string it is interpreted as a “find all images with all these keywords” request which is usually the very image you are browsing. This is mostly a display problem. The individual keywords were properly parsed and loaded.
- Custom API applications break: I use a custom application I wrote to synchronize my SmugMug online galleries with my offline ThumbsPlus databases. This application issues SmugMug REST API calls to collect and update image metadata. When I migrated I expected this application to stop working and it did. It looks like I need to authenticate my application with the new SmugMug site. There are no easily found instructions on how to do this. I hope this is just an oversight and that power users can still run custom API applications.
- The new map control is limited to one hundred images: The slick circle browser map control will only display one hundred images and there is no easy way to set it to map pictures in a particular gallery. The old clunky control allowed two hundred pictures and it could display arbitrary galleries.
I could go on but I program for a living. I know users always whine about change and seldom express gratitude for all the hard work the code monkeys of the world do to keep the lights on. Overall the new SmugMug is better than the old. There are problems but for a first production cut this is fine work. It certainly merits one prestigious Analyze the Data not the Drivel attaboy award. See the following to print your award.